Logging into the GoFax App
To log into your GoFax App, open the installed GoFax app on your computer or mobile device or go to https://app.gofax.com.au/
- Email/Username: You can log in with the Authorised Account Holder email or the username set up on your account. If you have a sub-user created on your account you can access the GoFax App using the sub-user credentials assigned to you by your Authorised Account Holder.
- Password: Enter your password.
- Remember me (optional): Allows you to save your credentials to your device.
- Click 'Log In' to access the app.
How to Send a Fax via the GoFax App
How to send a fax via the GoFax App You can send faxes via the GoFax App on your computer, smartphone or tablet Once the App is installed and you have logged in Select "Fax" on the main navigation Select "Send Fax" from the secondary menu Enter the ...
Installing the GoFax App on your desktop
Installing the GoFax App on your desktop To install the GoFax Progressive Web App on your desktop, please follow the steps below: Open https://app.gofax.com.au in your browser (Google Chrome®) Click on the “Plus Sign Icon” to the right of ...
Fax and SMS reporting
Reporting is available within your GoFax account for fax and SMS activity. Additionally, reporting can be automatically emailed using an "Automatic Reports" feature. To access reporting for inbound faxes: Log in to your GoFax secure web portal Go ...
Download Received Faxes via the GoFax App
Downloading Received Faxes From the GoFax App you can view and download faxes received via GoFax. See below for how to access, view and download fax documents. To access your Fax Activity, click "Fax" on the main navigation Select "Activity" from the ...
General SMS Settings
General SMS Settings can be managed within your secure online portal. To access these settings: Log in to your GoFax secure web portal Go to the main menu ( The Dashboard ) Sel ect " Send SMS Service", click "Manage SMS Settings" Select "General ...
Encryption on fax sending and receiving using email
GoFax provides automatic secure faxing when sending and receiving faxes via our online portal, our desktop software or when interfacing via our API. When sending or receiving faxes via email, we offer two options: Transport Layer Security (TLS) ...
Updating your credit card
Once your account is verified, you will be able to update your credit card details. If you wish to do so, either click “Update Credit Card Details” under “Account Options” on the Dashboard, or Login to your GoFax secure web portal Go to the left main ...
How to send a fax online
To send faxes online using GoFax you require the following: An online account with GoFax Purchased GoFax Send credits Using the GoFax Online Fax service, sending a fax is fast and convenient and faxes can be sent anywhere you have access to internet ...
How to send a fax from email
To send faxes from email using the GoFax Email to Fax service you require the following: An online account with GoFax Purchased GoFax Send credits Your email address added as an ‘Allowed Sender’ on your GoFax account Email to Fax service ...
Fax send status codes
When sending faxes via GoFax there are various status codes which are displayed during fax transmission attempts and final status codes provides for the fax delivery. Status codes for during fax transmission: Status Description Conversion ...