If you have lost your password or require it to be reset, please follow the steps below.
If you wish to change your password:
- Log in to your GoFax secure web portal
- Go to the left main menu "Dashboard"
- Select "My Settings", then "Profile Management & Recovery"
- Under "Change Password", select "To change your current password, please click here”
- Enter your "current password" and "new password" as required.
Passwords must be a minimum of 8 characters, must include a capital letter, must include a number, must include a special character, and cannot include your username.
If you have lost your password and are logged into the portal:
- Log in to your GoFax secure web portal
- Go to the left main menu "Dashboard"
- Select "My Settings", then "Profile Management & Recovery"
- Under "Password Recovery", enter the email address associated with your user-ID in the "Email:" text box.
- Click "Send Email".
If you have lost your password and are not logged into the portal:
- Go visit www.gofax.com.au and select the LOG IN option.
- Click "Forgot your password?"
- Enter the email address associated with your user-ID in the "Email:" text box.
- Click "Send Email"
GoFax will send an email to your account’s email address containing a link which will load a password reset page. Enter your new password as required. Passwords must be a minimum of 8 characters, must include a capital letter, must include a number, must include a special character, and cannot include your username.