---
title: Can I port my existing fax number to GoFax?
description: GoFax can port/transfer existing fax numbers from most major carriers across Australia, New Zealand and over 50 countries globally.
---

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2. [Fax](https://support.gofax.com.au/en/fax?hsLang=en)
3. [Fax Number Porting](https://support.gofax.com.au/en/fax?hsLang=en#fax-number-porting)

# Can I port my existing fax number to GoFax?

GoFax can port/transfer existing fax numbers from most major carriers across **Australia, New Zealand** and over **50 countries globally**. When a number is ported to GoFax, all faxes are received securely and provided via email, online, the GoFax app or via our range of optional integrations. 

The availability of transferring your existing fax number to GoFax may depend on factors such as: 

- existing service provider/carrier
- the configuration of your number

We recommend getting in touch with your existing provider to review portability on your existing fax number.

Once you have set up a GoFax account and purchased a plan, please complete and return the [GoFax Porting Authority](https://www.gofax.com.au/documents/Fax_Number_Porting_Authority.pdf) to get your port underway. 

**CAT C Ports:** If any of your numbers or number ranges are deemed to be CAT C Ports (**see [Porting Types](https://support.gofax.com.au/en/porting-types?hsLang=en)**), please advise us as soon as possible to avoid any delays or additional charges. 

We also recommend reviewing our additional porting resources: 

- [Porting pricing](https://www.gofax.com.au/fax-number-porting/)
- [Porting checklist](https://www.gofax.com.au/documents/GoFax-Fax-Number-Porting-Checklist.pdf)
- [Porting types](https://support.gofax.com.au/en/porting-types?hsLang=en)
- [Porting time frames](https://support.gofax.com.au/en/how-long-does-it-takes-to-port-my-number-to-gofax?hsLang=en)
- [Porting terminology](https://support.gofax.com.au/en/number-porting-terminology?hsLang=en)

[Contact GoFax Support](https://www.gofax.com.au/contact-us/) for any further queries. 

Existing carriers we are unable to port numbers between:

- NetSIP
- Virtutel

- [Fax](https://support.gofax.com.au/en/fax?hsLang=en#main-content)

    - [Sending Fax](https://support.gofax.com.au/en/fax?hsLang=en#sending-fax)
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    - [Fax Broadcast](https://support.gofax.com.au/en/fax?hsLang=en#fax-broadcast)
    - [Fax Number Porting](https://support.gofax.com.au/en/fax?hsLang=en#fax-number-porting)
    - [General](https://support.gofax.com.au/en/fax?hsLang=en#general)
- [SMS](https://support.gofax.com.au/en/sms?hsLang=en#main-content)

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    - [General](https://support.gofax.com.au/en/sms?hsLang=en#general)
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- [Frequently Asked Questions (FAQs)](https://support.gofax.com.au/en/frequently-asked-questions-faqs?hsLang=en)
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