General SMS Settings can be managed within your secure GoFax account. These settings apply to all SMS sent within your GoFax account. They include:
- Delivery notifications for SMS attempted
- Multipart messaging optional restrictions
- Email to SMS settings
- SMS alerts
- Auto delete settings
- SMS push URL notifications.
To access these settings:
- Log in to your GoFax account
- Go to the main menu (The Dashboard)
- Select "Send SMS Service", and select "Manage SMS Settings"
- Select "General SMS Settings".
Reply to the sender if SMS delivery fails
A delivery notifications settings. When selected, GoFax will send an email to the authorised SMS sender, confirming the SMS message was unsuccessful in delivery. This "off" by default. To turn this feature "on", tick this setting and select "Save Settings" at the bottom of the page.
Reply to the sender if SMS delivery is successful
A delivery notifications settings. When selected, GoFax will send an email to the authorised SMS sender, confirming the SMS message was successful. This "off" by default. To turn this feature "on", tick this setting and select "Save Settings" at the bottom of the page.
Disable multi-message SMS messaging
If an SMS message is sent containing more than 160 characters (including spaces), it is a multi-part message SMS. Each message then has a maximum of 153 characters due to seven characters being needed to facilitate re-joining of the message on delivery. Each SMS will attract its own per SMS charge. To prevent messages of more than 160 characters from being sent via your GoFax account, you can enable the 'Disable multi-message SMS messaging' feature. To turn this "on", tick and select "Save Settings" at the bottom of the page.
Send Email to SMS messages using the subject rather than the message body
If your email automatically adds a signature, disclaimer or other information to the end of the body of every email, when using the email-to-SMS feature, GoFax receives all content within the email and will include it in the SMS message attempted; this may push the character count (including spaces) over 160 characters and break the message up into multiple messages (attracting higher SMS sending costs). When activated, GoFax will only check an email’s subject line for SMS message content and ignore the email body. This "off" by default. To turn this feature "on", tick this option and select "Save Settings" at the bottom of the page.
Send automated alert for SMS messages that are not delivered within 10 minutes
While SMS is a rapid medium, it is still subject to congestion at the carrier level and will only be marked as successful once delivered to the destination mobile number’s handset (which may be switched off or out of range of a base station). For optional additional alerts, GoFax can notify the SMS sender via email if the message is not successfully delivered within ten (10) minutes of the original SMS delivery attempt. This is "off" by default. To turn this feature "on", tick this option and select "Save Settings" at the bottom of the page.
Push URL for notifications of SMS delivery
Push URL for notifications of SMS delivery (aka Callback URL) is an option that allows a URL to be entered and the URL is sends a notification to an endpoint. Once this field has a Push URL configured, the Push URL will get sent automatically after the SMS has been processed. To turn this feature "on", enter your Push URL and select "Save Settings" at the bottom of the page.
The URL is pushed regardless of the delivery status (i.e. delivery status of the SMS - ‘Complete’, ‘Failed’, etc). The following is a list of the parameters posted in the API for SMS delivery notifications:
- Recipient - the destination SMS mobile number
- ID - Sent SMS ID
- Success - True/False
- Message- Possible responses to SMS delivery. See SMS Status codes.