---
title: SMS send status codes
description: SMS send status codes you could encounter using GoFax's SMS service.
---

[Skip to content](https://support.gofax.com.au/en/sms-send-status-codes#main-content)

[Contact us](https://support.gofax.com.au/en/kb-tickets/new?hsLang=en)

[![Gofax-new-logo-180x45-min.png\]](https://support.gofax.com.au/hs-fs/hubfs/Gofax-new-logo-180x45-min.png?width=200&height=50&name=Gofax-new-logo-180x45-min.png)](https://www.gofax.com.au/)

- [Pricing](https://www.gofax.com.au/pricing/#bundle-plan)
- [Contact](https://www.gofax.com.au/contact-us/)
- [Log In](https://clientadmin.gofax.com.au/login.aspx)
- [Sender ID Registration](https://support.gofax.com.au/en/sms-sender-id-registration-guide)

Open main navigation

Close main navigation

- [Pricing](https://www.gofax.com.au/pricing/#bundle-plan)
- [Contact](https://www.gofax.com.au/contact-us/)
- [Log In](https://clientadmin.gofax.com.au/login.aspx)
- [Sender ID Registration](https://support.gofax.com.au/en/sms-sender-id-registration-guide)
- [Contact us](https://support.gofax.com.au/en/kb-tickets/new)
- [Submit Support Ticket](https://support.gofax.com.au/en/kb-tickets/new)

[Submit Support Ticket](https://support.gofax.com.au/en/kb-tickets/new?hsLang=en)

 GoFax Customer Support Guides & FAQs

- There are no suggestions because the search field is empty.

1. [Support Home](https://support.gofax.com.au/en?hsLang=en)
2. [SMS](https://support.gofax.com.au/en/sms?hsLang=en)
3. [Sending](https://support.gofax.com.au/en/sms?hsLang=en#sending)

# SMS send status codes

All SMS attempted using GoFax will return a status code with the result for the SMS attempted. 

 

| Status Code (Result) | Description | **Chargeable** |
| --- | --- | --- |
| **Account is unverified** | Your account is not yet verified and the Send credit cost of your SMS transmission has exceeded the daily limit of an unverified account. [Contact GoFax Support](https://www.gofax.com.au/contact-us/) for more information. | No |
| **Cancelled** | The SMS was cancelled via the secure customer portal or GoFax Support. [Contact GoFax Support](https://www.gofax.com.au/contact-us/) if you did not cancel the SMS and require more information. | No |
| **Carrier transmission issue detected. Task may still be successful** | There is an unknown issue with the carrier. | Yes |
| **Error sending message** | There was an error sending the SMS message. | No |
| **Failed to deliver the message** | The SMS message could not be sent to the handset. | Yes |
| **Initialised** | The SMS message is attempting to be processed by GoFax. | No |
| **Insufficient credit. Please check your account status** | There are insufficient Send Credits on your account. Please login and add Send Credits or [contact GoFax Support](https://www.gofax.com.au/contact-us/) for assistance. | No |
| **Message not delivered in allowable time frame** | The SMS message was unable to be delivered to the handset within 48 hours. Delivery attempt stops after this period. | Yes |
| **Message reply received ok** | SMS response/reply collected to GoFax from the handset. | No |
| **Message successfully delivered** | The SMS message is delivered successfully. | Yes |
| **Preparing for transmission** | The SMS is pending delivery to the carrier network. | No |
| **Sent to carrier for delivery** | The message has been sent to the carrier and message delivery to the handset will be attempted by the carrier. | Yes |
| **The destination mobile number is invalid** | The SMS number dialled is invalid. | No |
| **Transmission in progress** | The SMS message has been delivered to the provider and we are waiting on a response. | Yes |
| **Unable to deliver message. Please check the number before trying again** | The SMS number dialled is invalid. | No |
| **Unable to deliver the message** | The SMS message is unable to be delivered to the handset at this time.  | Yes |

 

 

- [Fax](https://support.gofax.com.au/en/fax?hsLang=en#main-content)

    - [Sending Fax](https://support.gofax.com.au/en/fax?hsLang=en#sending-fax)
    - [Receiving Fax](https://support.gofax.com.au/en/fax?hsLang=en#receiving-fax)
    - [Fax Broadcast](https://support.gofax.com.au/en/fax?hsLang=en#fax-broadcast)
    - [Fax Number Porting](https://support.gofax.com.au/en/fax?hsLang=en#fax-number-porting)
    - [General](https://support.gofax.com.au/en/fax?hsLang=en#general)
- [SMS](https://support.gofax.com.au/en/sms?hsLang=en#main-content)

    - [Sending](https://support.gofax.com.au/en/sms?hsLang=en#sending)
    - [General](https://support.gofax.com.au/en/sms?hsLang=en#general)
    - [SMS Sender ID Register](https://support.gofax.com.au/en/sms?hsLang=en#sms-sender-id-register)
- [Account](https://support.gofax.com.au/en/account?hsLang=en#main-content)

    - [My Account](https://support.gofax.com.au/en/account?hsLang=en#my-account)
    - [My Settings](https://support.gofax.com.au/en/account?hsLang=en#my-settings)
- [Software and apps](https://support.gofax.com.au/en/software-and-apps?hsLang=en#main-content)

    - [GoFax App](https://support.gofax.com.au/en/software-and-apps?hsLang=en#gofax-app)
    - [GoFax Print Driver](https://support.gofax.com.au/en/software-and-apps?hsLang=en#gofax-print-driver)
- [Developers](https://support.gofax.com.au/en/developers?hsLang=en#main-content)

    - [Getting Started](https://support.gofax.com.au/en/developers?hsLang=en#getting-started)
    - [Webhooks](https://support.gofax.com.au/en/developers?hsLang=en#webhooks)
- [Integrations](https://support.gofax.com.au/en/integrations?hsLang=en)
- [Compliance and Security](https://support.gofax.com.au/en/compliance-and-security?hsLang=en)
- [GoFax Corporate](https://support.gofax.com.au/en/gofax-corporate?hsLang=en)
- [Frequently Asked Questions (FAQs)](https://support.gofax.com.au/en/frequently-asked-questions-faqs?hsLang=en)
- [GoFax (GoLogic) Partners](https://support.gofax.com.au/en/gofax-gologic-partners?hsLang=en)

[![Gofax-new-logo-180x45-min-2](https://support.gofax.com.au/hs-fs/hubfs/Gofax-new-logo-180x45-min-2.png?width=180&height=45&name=Gofax-new-logo-180x45-min-2.png "Gofax-new-logo-180x45-min-2")](http://gofax.com.au)

| [Contact Us](https://www.gofax.com.au/contact-us/) | [1300 928 872](tel:1300%20928%20872) | Intl: [+617 5227 8301](tel:+617%205227%208301) |
| --- | --- | --- |

 