Send a fax via GoFax using Power Diary

You can send faxes via GoFax directly from your Power Diary practice management software. This workaround is fast and easy. 

Once you have setup a GoFax account and added ‘Send’ credits, you will need to ensure that your email address is setup as an allowed sender in GoFax. See: Manage Allowed Senders For Fax to setup your email address as an allowed sender in GoFax. 

Adding your allowed sender in Power Diary

• Login to your Power Diary practice management application 
• Select “Setup” on the left navigation -> then “Configuration” > and “Communication” from the dropdown menu 
• Copy the email address in the Business Email Address field. This email address must be added your GoFax account as an allowed sender. 
• Click “Save Changes” 

Setting up a client or referrer in Power Diary to send a file as a fax  

To send a fax from Power Diary, you need to ensure the client or referrer’s fax number is added to their contact record.  

• Select “People” on the left navigation > select the client or referrer you wish to send a fax to by entering their name into the search field 
• In the Email field: enter the recipient email address as faxnumber@send.gofax.com.au (When sending a fax to a standard Australian (02, 03, 07, 08) number, be sure to include the area code with no space. For example 0388889998@send.gofax.com.au) 
• Click “Save Changes” 

Sending a file as a fax using Power Diary 

• Select “People” on the left navigation > select the client or referrer you wish to send a fax to 
• Select “Records” > and then “Files” 
• Upload the file you wish to send a fax by choosing your files or drop and dragging them into the designated area at the top of the page 
• Once the file has been uploaded to Power Diary, click the cogwheel next to the file you wish to send as a fax under “Actions” 
• Select “Email” 

• Enter the recipient’s details at the top of the page and the body of the email to fax.  
• Click “Send Email” and the file will be sent as an email to fax via GoFax 

Sending a letter as a fax using Power Diary  

• Select “People” on the left navigation > select the client or referrer you wish to send a fax to 
• Select “Communication” > and then “New Letter” 
• Select a template from the dropdown menu (a new template can be created if required) 
• Select the “More Rich” icon > and then “Upload Files”  

• Upload the file you wish to send as a fax and click “Insert” 
• Click “Send as attachment” and the attached file will be converted to PDF format to be sent as a fax 
• Click “Send Email” 

Sending an eFax Without an Attachment using Power Diary

If you wish to send an eFax without an attachment using your GoFax account, you can simply add /b to the email subject line.

• Select "People" on the left navigation > select the client or referrer you wish to send a fax to.
• Select “Communication” > and then “New Letter”.
• In the subject line of the email, add /b at the end.
• Write the body of the email to fax.
• Click “Send Email”. 

Using Unique Power Diary 'Sending' Address for Each Practice

A unique Power Diary 'sending' address is also used for each practice. This helps maximise email delivery and therefore your emails are less likely to be marked as Spam. Here's how to identify your unique 'sending' email address:

• Send yourself an email from your Power Diary account.
• When you receive the email, click to expand the sender information.
• Copy the email address from the sender information.
• Log in to your GoFax account and paste this email address to your permitted 'From' or 'Sending' addresses.