How to send a fax via the GoFax App

How to send a fax via the GoFax App

You can send faxes via the GoFax App on your computer, smartphone or tablet
  1. Once the App is installed and you have logged in
  2. Select "Fax" on the main navigation
  3. Select "Send Fax" from the secondary menu 
  4. Enter the "From Fax Number" (Optional) Numerical only
  5. Enter the "To Fax Number" and click the plus button or click "Enter" or "Tab" to add
  6. Click "Select File" - To upload your document 
  7. Click "Send"

Additional options are also available when sending a fax using the GoFax App

  1. Enable Delivery Confirmation: Toggle ON to enter an email address to receive a Fax Delivery Notification for successfully sent or failed fax messages
  2. Client Reference: Enter text to identify the fax sent in your ‘Sent Activity’ (25 Characters limit)
  3. Send High Quality: Toggle ON to send fax in "High Quality"   
     GoFax sends faxes in the standard fax resolution of 200 x 98 dots per square inch. You have the option of sending faxes in high resolution/high quality (200 x 196 dots per square inch; also known as “fine” resolution). This is switched OFF by default. 
    Important: Sending a fax in high quality adds an additional 25% to the base per-page rate.
  4. Include Cover Page: Toggle ON to include a cover page for your fax
  5. Enter a Sender Name, Subject, Notes to be inserted into a Cover Page on your outgoing fax.
  6. Schedule Fax: Allows you to schedule a fax at a specific date and time. Simply select the date and time using the Date/Time picker. Scheduled fax jobs can be access in "Activity" under ‘Active Jobs’
  7. Attach File: Using the GoFax App you can upload multiple files from your computer, Google Drive®, Dropbox® and OneDrive®. Click "Select" or drag and drop files from your computer. 
  8. Re-arrange Files: You can re-arrange the order of the fax pages by dragging and dropping files up or down. The first page will come from the top to last page at the bottom. 

Note: To access files stored on Google Drive®, Dropbox® and OneDrive®, you will need to sign in to your cloud storage account.




Note: Please be sure that your account has enough send credits available when sending a fax via the GoFax App. To top-up your account balance, click on your “Send Credit Balance” at the top of the page in the GoFax App to be taken directly to your account top-up page. See adding prepaid send credits.