How to Access My Address Book ?
Address book can be managed within your secure online portal. To access these settings:
- Log in to your GoFax secure web portal
- Go to the main menu ( The Dashboard )
- Select "My Settings", click "Manage Address Books"
Address Books allow you to create and maintain dedicated lists of Fax and SMS recipients for your broadcasting needs. Address books are personalised and managed on a per user basis.
How to Create an Address Book for Fax ?
- Under New Address Book: Select Send Fax Service
- Add a Name for the address book.
- Click Go.
How to Create an Address Book for SMS ?
- Under New Address Book: Select Send SMS Service
- Add a Name for the address book.
- Click Go.
How to Add/Manage numbers for Fax/SMS Address Book ?
Under Address Books from the drop down choose Send Fax Service / Send SMS Service and select address book name.
Add a new Address Book Entry:
You can add numbers to the Address Book by entering the following fields : Number (Required), First Name, Last Name, Company and Click Insert
Add new Address Book using CSV:
1. Using this option you can bulk upload numbers to the address book using a CSV file. Download the CSV file using the link "this file".
2. Open the downloaded CSV file and update the file using the format as show below.
3. Once you have the CSV file updated, save the file to your Computer.
4. Select Choose File, browse the file from our computer.
5. Select Append 61 to Australian Numbers.
6. Click Upload File.
If you wish to do a Fax/SMS broadcast via Email to Fax or Email to SMS, you can email the address book by using the email format ab-XXXX@send.gofax.com.au
for Fax and email@example.com
for SMS. To View the email format for the address book, Under Address Books
from the drop down choose Send Fax Service
/ Send SMS Service
and select address book name and the email format will be displayed under Email address book.
Note : Only Allowed sender for Fax/SMS can use this option.
Fax broadcast instructions for self service
Fax broadcast via self service Using the GoFax Fax Broadcasting service, you can send multiple faxes at once, fast and hassle free. In order to send a fax broadcast you will need: An online account with GoFax Purchased GoFax Send credits Using the ...
Send SMS using mail merge
To send a mail merge SMS broadcast, otherwise known as personalised SMS message using GoFax, you can insert a standard body of text with custom fields populated using a .csv database. To send mail merged SMS: Prepare your SMS body text You can ...
Fax and SMS reporting
Reporting is available within your GoFax account for fax and SMS activity. Additionally, reporting can be automatically emailed using an "Automatic Reports" feature. To access reporting for inbound faxes: Log in to your GoFax secure web portal Go ...
Fax broadcast service options
Using your GoFax account you can send fax broadcasts, delivering a fax to multiple recipients at once, fast and hassle free. In order to send a fax broadcast you will need: An online account with GoFax Purchased GoFax Send credits We provide 2 ...
Send SMS online
Using the GoFax Online SMS service, sending SMS is fast and convenient and can be sent anywhere you have access to internet and your GoFax Account. To send an SMS message or broadcast via the portal: Log in to your GoFax secure web portal Go to the ...
Encryption on fax sending and receiving using email
GoFax provides automatic secure faxing when sending and receiving faxes via our online portal, our desktop software or when interfacing via our API. When sending or receiving faxes via email, we offer two options: Transport Layer Security (TLS) ...
Updating your credit card
Once your account is verified, you will be able to update your credit card details. If you wish to do so, either click “Update Credit Card Details” under “Account Options” on the Dashboard, or Login to your GoFax secure web portal Go to the left main ...
How to send a fax online
To send faxes online using GoFax you require the following: An online account with GoFax Purchased GoFax Send credits Using the GoFax Online Fax service, sending a fax is fast and convenient and faxes can be sent anywhere you have access to internet ...
How to send a fax from email
To send faxes from email using the GoFax Email to Fax service you require the following: An online account with GoFax Purchased GoFax Send credits Your email address added as an ‘Allowed Sender’ on your GoFax account Email to Fax service ...
Fax send status codes
When sending faxes via GoFax there are various status codes which are displayed during fax transmission attempts and final status codes provides for the fax delivery. Status codes for during fax transmission: Status Description Conversion ...