Once your account is verified, the Authorised Account Holder will be able to update the credit card details on the account.
To update the credit card details, either click “Update Credit Card Details” under “Account Options” on the Dashboard, or follow the steps below:
IMPORTANT: Please ensure to first click "Clear CC Details".
- Login to your GoFax secure web portal
- Go to the left main menu (Dashboard )
- Select “My Account”
- Select “Change My Credit Card”
- Click the "Clear CC Details" button first
- Update your details as necessary, then click “Save”.
Please note: While the first and last four digits of your credit card are visible, our system does not store the rest of your credit card (this information is held in a secure merchant facility database that we cannot access). Even if you are updating the expiry date of a renewed card only, you will still need to enter the name on the card, full credit card number, expiry date and CVV when updating.
Accepted credit cards include Visa, Mastercard and American Express (AMEX).