--- title: Receiving a fax on Microsoft Teams® description: All GoFax customers have the option to receive incoming faxes via Microsoft Teams®. --- [Skip to content](https://support.gofax.com.au/en/receiving-a-fax-on-microsoft-teams#main-content) [Contact us](https://support.gofax.com.au/en/kb-tickets/new?hsLang=en) [![Gofax-new-logo-180x45-min.png\]](https://support.gofax.com.au/hs-fs/hubfs/Gofax-new-logo-180x45-min.png?width=200&height=50&name=Gofax-new-logo-180x45-min.png)](https://www.gofax.com.au/) - [Pricing](https://www.gofax.com.au/pricing/#bundle-plan) - [Contact](https://www.gofax.com.au/contact-us/) - [Log In](https://clientadmin.gofax.com.au/login.aspx) - [Sender ID Registration](https://support.gofax.com.au/en/sms-sender-id-registration-guide) Open main navigation Close main navigation - [Pricing](https://www.gofax.com.au/pricing/#bundle-plan) - [Contact](https://www.gofax.com.au/contact-us/) - [Log In](https://clientadmin.gofax.com.au/login.aspx) - [Sender ID Registration](https://support.gofax.com.au/en/sms-sender-id-registration-guide) - [Contact us](https://support.gofax.com.au/en/kb-tickets/new) - [Submit Support Ticket](https://support.gofax.com.au/en/kb-tickets/new) [Submit Support Ticket](https://support.gofax.com.au/en/kb-tickets/new?hsLang=en) GoFax Customer Support Guides & FAQs - There are no suggestions because the search field is empty. 1. [Support Home](https://support.gofax.com.au/en?hsLang=en) 2. [Integrations](https://support.gofax.com.au/en/integrations?hsLang=en) # Receiving a fax on Microsoft Teams® ## All GoFax customers have the option to receive incoming faxes via Microsoft Teams®. ### Creating a Team/Channel on Microsoft Teams 1. Open Microsoft Teams® and select "**Teams**" on the left main navigation and click "**Join or create a team**" at the bottom of the page 2. Follow the prompts to create a public team by selecting "**Create a team**", "**From Scratch"** and then "**Public"**![](https://support.gofax.com.au/hs-fs/hubfs/image-png-1.png?width=400&name=image-png-1.png)![](https://support.gofax.com.au/hs-fs/hubfs/image-png-2.png?width=400&name=image-png-2.png)![](https://support.gofax.com.au/hs-fs/hubfs/image-png-3.png?width=400&name=image-png-3.png) 3. Enter a name for your Team that is related to your fax receive service. Enter a description (optional) and click "**Create**". Once your Team has been created, you will need to create a Channel. ![](https://support.gofax.com.au/hs-fs/hubfs/image-20220216-235043-png.png?width=400&name=image-20220216-235043-png.png) 4. Click on ![](https://support.gofax.com.au/hs-fs/hubfs/image-png-Feb-17-2022-01-35-29-94-AM.png?width=28&name=image-png-Feb-17-2022-01-35-29-94-AM.png) beside the Team name and select "**Add** **channel" ![image-png-Feb-17-2022-01-31-30-74-AM](https://support.gofax.com.au/hs-fs/hubfs/image-png-Feb-17-2022-01-31-30-74-AM.png?width=200&name=image-png-Feb-17-2022-01-31-30-74-AM.png)** 5. Enter your fax receive number as the Channel name. Enter a description (optional).![](https://support.gofax.com.au/hs-fs/hubfs/image-20220216-235415-png.png?width=400&name=image-20220216-235415-png.png) ### ![](https://support.gofax.com.au/hs-fs/hubfs/image-20220216-235647-png.png?width=250&name=image-20220216-235647-png.png) 6. Repeat steps 4 and 5 for additional fax receive numbers (if any) added to your GoFax account and for which you would like to receive faxes to Microsoft Teams®. Once your Team and Channel/s have been created, you will need to retrieve the email address for each channel in order to configure the fax receive setting on your GoFax account. ### Retrieving the email address for a Team/Channel on Microsoft Teams® to connect with your GoFax account 1. Open Microsoft Teams® and navigate to the fax receive number Team and Channel/s you created previously. 2. Click on ![](https://support.gofax.com.au/hs-fs/hubfs/image-png-Feb-17-2022-01-35-29-94-AM.png?width=28&name=image-png-Feb-17-2022-01-35-29-94-AM.png) beside the fax receive number channel and select "**Get email address**"![](https://support.gofax.com.au/hs-fs/hubfs/image-png-Feb-17-2022-01-39-04-86-AM.png?width=200&name=image-png-Feb-17-2022-01-39-04-86-AM.png) 3. Copy the email address text that is displayed. Note: only copy the text between the **\<\>** 1. [Login to your GoFax Account.](https://clientadmin.gofax.com.au/Login.aspx) 2. Select "**Receive Fax Service**" on the left main navigation and "**Manage Fax Numbers**" from the dropdown menu. 3. Select the correct fax receive number from the "**Choose a number**" dropdown list that matches the Teams Channel. 4. Paste the copied email address from Microsoft Teams into the "**Add a new address**" field and click "**Add Now**".![](https://support.gofax.com.au/hs-fs/hubfs/image-20220217-001023-png.png?width=624&name=image-20220217-001023-png.png) Once the above has been setup correctly, incoming faxes sent to the selected fax receive number will be received on the corresponding Microsoft Teams® Channel. ### Sample of a fax received on Microsoft Teams® ![](https://support.gofax.com.au/hs-fs/hubfs/image-20220217-001714-png.png?width=688&name=image-20220217-001714-png.png) - [Fax](https://support.gofax.com.au/en/fax?hsLang=en#main-content) - [Sending Fax](https://support.gofax.com.au/en/fax?hsLang=en#sending-fax) - [Receiving Fax](https://support.gofax.com.au/en/fax?hsLang=en#receiving-fax) - [Fax Broadcast](https://support.gofax.com.au/en/fax?hsLang=en#fax-broadcast) - [Fax Number Porting](https://support.gofax.com.au/en/fax?hsLang=en#fax-number-porting) - [General](https://support.gofax.com.au/en/fax?hsLang=en#general) - [SMS](https://support.gofax.com.au/en/sms?hsLang=en#main-content) - [Sending](https://support.gofax.com.au/en/sms?hsLang=en#sending) - [General](https://support.gofax.com.au/en/sms?hsLang=en#general) - [SMS Sender ID Register](https://support.gofax.com.au/en/sms?hsLang=en#sms-sender-id-register) - [Account](https://support.gofax.com.au/en/account?hsLang=en#main-content) - [My Account](https://support.gofax.com.au/en/account?hsLang=en#my-account) - [My Settings](https://support.gofax.com.au/en/account?hsLang=en#my-settings) - [Software and apps](https://support.gofax.com.au/en/software-and-apps?hsLang=en#main-content) - [GoFax App](https://support.gofax.com.au/en/software-and-apps?hsLang=en#gofax-app) - [GoFax Print Driver](https://support.gofax.com.au/en/software-and-apps?hsLang=en#gofax-print-driver) - [Developers](https://support.gofax.com.au/en/developers?hsLang=en#main-content) - [Getting Started](https://support.gofax.com.au/en/developers?hsLang=en#getting-started) - [Webhooks](https://support.gofax.com.au/en/developers?hsLang=en#webhooks) - [Integrations](https://support.gofax.com.au/en/integrations?hsLang=en) - [Compliance and Security](https://support.gofax.com.au/en/compliance-and-security?hsLang=en) - [GoFax Corporate](https://support.gofax.com.au/en/gofax-corporate?hsLang=en) - [Frequently Asked Questions (FAQs)](https://support.gofax.com.au/en/frequently-asked-questions-faqs?hsLang=en) - [GoFax (GoLogic) Partners](https://support.gofax.com.au/en/gofax-gologic-partners?hsLang=en) [![Gofax-new-logo-180x45-min-2](https://support.gofax.com.au/hs-fs/hubfs/Gofax-new-logo-180x45-min-2.png?width=180&height=45&name=Gofax-new-logo-180x45-min-2.png "Gofax-new-logo-180x45-min-2")](http://gofax.com.au) | [Contact Us](https://www.gofax.com.au/contact-us/) | [1300 928 872](tel:1300%20928%20872) | Intl: [+617 5227 8301](tel:+617%205227%208301) | | --- | --- | --- |