Payment Assistance Options

All customers have the right to apply for financial hardship/payment assistance and there’s no charge for making an application or entering into any Financial Hardship Arrangement.

 

We understand that there may be instances where it is difficult to keep up with payments for services. Where eligible and depending on your circumstances we may offer some of the arrangements to assist.

 

Please review our Payment Assistance Policy- GoFax® which outlines all the support we provide and how to apply.