When forwarding faxes via an application to GoFax®, are punctuation and symbols removed?

Yes. When using the GoFax Email to Fax service, once your email reaches GoFax, our system will remove most punctuation and symbols from the faxnumber@send.gofax.com.au address you provide in the To: field, allowing the fax to attempt send.

The following punctuation or symbols are currently removed automatically:
( ) + – ‘ \ and spaces.

If attempting to send a fax via an email client, for example Outlook®, the mail client itself will have rules for how it treats email addresses with brackets. For example: in Outlook®, any numbers contained within brackets are excluded from the actual To: email address.

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