Sender Policy Framework

Sender Policy Framework on Emails


What is Sender Policy Framework (SPF)
Sender Policy Framework (SPF) is a method of email authentication used to validate the legitimacy of emails sent from your domain.  It is used to help prevent the use of forged email senders (otherwise known as Email Spoofing).

Using optional SPF with GoFax
Using GoFax, you have an optional feature to activate SPF checking on all fax/SMS messages attempted to be processed on your account via email. There is no charge for activation of SPF on GoFax. 

How can I check if an SPF record already exists?
Visit https://mxtoolbox.com/SuperTool.aspx and enter your domain name in the 'Lookup box' and click “SPF Record Lookup”. Review the results to see if the SPF record is shown and has green ticks in the results pane.

How do I set up an SPF record?
The setup of an SPF record may vary depending on the setup of your email and/or domain. We recommend contacting your IT Systems Administrator, IT Support company or potentially your domain registrar who should able to assist in SPF record set up. 

What will happen if I don’t implement an SPF record? 
You may determine your own acceptable risk level by either having SPF checking enabled or disabled. If an SPF record is not set up, your fax/SMS emailed message will still be delivered as usual.  We do however recommend the creation of an SPF record and activation of this feature in GoFax to reduce the risk of email spoofing on your account. 

What if SPF is already enabled? 
If an SPF record already exists on your email/domain and you wish to enable SPF as an optional security feature on your GoFax account, please action as follows:
  1. Log in to your secure web portal
  2. From within your account, go to the main menu "Dashboard"
  3. Select “My Account” > select “Account Details” 
  4. To edit your account details, scroll to the bottom of the page and select “Edit Account Details”. 
  5. Tick the option “Enable SPF domain verification” 
  6. Click "Save". 
Contact Support for further assistance. 

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