Fax image storage history
By default, all ‘sent fax’ pages/files are stored on GoFax accounts for 90 days. After this time, GoFax will automatically delete the file, however the transaction information will be available for 12 months. To have your fax sending content/images automatically deleted after each fax is sent, view how to activate 'auto delete
' on email to fax send.
Auto delete fax pages sent
By default, GoFax securely stores the page content of each fax sent. There is an optional feature called "Auto Delete Fax Pages". When activated, GoFax will delete the page content of all faxes sent immediately after confirmation of send success or ...
Auto delete fax pages received
By default, GoFax securely stores the page content of each fax received for the last ninety (90) days. There is an optional feature called "Delete Data", otherwise known as "Auto Delete". When activated on each individual fax number plan, GoFax will ...
Activating Auto Top Up
In addition to notifications for 'Low Credits', we also provide an optional 'Auto Top Up' feature. When activated, GoFax will automatically charge you credit card when your Send Credit balance reaches a 10% balance of the current package. To activate ...
Manage allowed senders for fax
When sending faxes using email, GoFax will check t he "From:" field in the email header details against your account’s registered "authorised email addresses". To manage your account’s list of authorised/allowed fax sender email addresses Log in ...
Manually deleting individual faxes sent
By default, GoFax securely stores the page content of each fax sent. To manually delete individual faxes sent from your account: Log in to your GoFax secure web portal Go to the left main menu (Dashboard) Select "Send Fax Service", then "View Sent ...
Encryption on fax sending and receiving using email
GoFax provides automatic secure faxing when sending and receiving faxes via our online portal, our desktop software or when interfacing via our API. When sending or receiving faxes via email, we offer two options: Transport Layer Security (TLS) ...
Updating your credit card
Once your account is verified, you will be able to update your credit card details. If you wish to do so, either click “Update Credit Card Details” under “Account Options” on the Dashboard, or Login to your GoFax secure web portal Go to the left main ...
How to send a fax online
To send faxes online using GoFax you require the following: An online account with GoFax Purchased GoFax Send credits Using the GoFax Online Fax service, sending a fax is fast and convenient and faxes can be sent anywhere you have access to internet ...
How to send a fax from email
To send faxes from email using the GoFax Email to Fax service you require the following: An online account with GoFax Purchased GoFax Send credits Your email address added as an ‘Allowed Sender’ on your GoFax account Email to Fax service ...
Fax send status codes
When sending faxes via GoFax there are various status codes which are displayed during fax transmission attempts and final status codes provides for the fax delivery. Status codes for during fax transmission: Status Description Conversion ...