Auto delete fax pages received
By default, GoFax securely stores the page content of each fax received for the last ninety (90) days. There is an optional feature called "Delete Data", otherwise known as "Auto Delete". When activated on each individual fax number plan, GoFax will delete the page content of all faxes received immediately after they have attempted to be emailed or FTP pushed.
To access this setting:
- Log in to your GoFax secure web portal
- Go to the left main menu (Dashboard)
- Select "Receive Fax Service", then select "Manage Fax Numbers"
- Select the number you wish to modify from the “Choose a number” drop-down menu.
- Under "Delete Data", tick the option "I acknowledge that receive fax content will be deleted by enabling this setting".
- Click "Save Changes".
Please note: If you enable this setting the received faxes will be deleted and are non-recoverable. If for any reason your receive system (email, FTP push, web push, etc) is not available and does not receive the fax we will not be able to recover the fax content.
Auto delete fax pages sent
By default, GoFax securely stores the page content of each fax sent. There is an optional feature called "Auto Delete Fax Pages". When activated, GoFax will delete the page content of all faxes sent immediately after confirmation of send success or ...
GoFax provides a range of solutions to secure online faxes sent and received using GoFax, with advanced encryption standards, SSL web service, and rigorous security features. Here is some additional information to assist in understanding fax security ...
View received faxes
GoFax retains the converted pages for received faxes for the last ninety (90) days. Log data of all faxes received is retained for a twelve (12) month period. See below for how to access, view and download fax receive reports. Log in to your GoFax ...
What is data sovereignty? Data sovereignty itself is the concept that information which has been converted and stored in binary digital form is subject to the laws of the country in which it is located. Based on certain industries who rely on sending ...
Monitoring your fax receive usage
All GoFax Receive Fax Number services are configured under various "Receive Plans" or "Bundle Plans", with included quantities of inbound fax pages per month. There is no limit to the quantity of incoming fax pages an active receive service can ...
Encryption on fax sending and receiving using email
GoFax provides automatic secure faxing when sending and receiving faxes via our online portal, our desktop software or when interfacing via our API. When sending or receiving faxes via email, we offer two options: Transport Layer Security (TLS) ...
Updating your credit card
Once your account is verified, you will be able to update your credit card details. If you wish to do so, either click “Update Credit Card Details” under “Account Options” on the Dashboard, or Login to your GoFax secure web portal Go to the left main ...
How to send a fax online
To send faxes online using GoFax you require the following: An online account with GoFax Purchased GoFax Send credits Using the GoFax Online Fax service, sending a fax is fast and convenient and faxes can be sent anywhere you have access to internet ...
How to send a fax from email
To send faxes from email using the GoFax Email to Fax service you require the following: An online account with GoFax Purchased GoFax Send credits Your email address added as an ‘Allowed Sender’ on your GoFax account Email to Fax service ...
Fax send status codes
When sending faxes via GoFax there are various status codes which are displayed during fax transmission attempts and final status codes provides for the fax delivery. Status codes for during fax transmission: Status Description Conversion ...