---
title: Add fax receive service number to existing account
description: How to add a fax receive service number to an existing GoFax account.
---

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# Add fax receive service number to existing account

You can allocate multiple fax receive service numbers to a single GoFax Account; each number will have its own list of email addresses that faxes received on the number will be forwarded to.

 

Please follow the steps below to add a new Fax Receive service via direct payment (credit card only):

1. [Log in](https://clientadmin.gofax.com.au/login.aspx) to your GoFax secure web portal
2. ​Go to the left main menu "*Dashboard"*
3. Select "Receive Fax Service", then "Add New Fax Number"
4. Select Country
5. Choose your preferred Receive Service Plan or Bundle from the "Receive Service" drop-down menu.
6. If you wish to port an existing fax number to GoFax (only available under Premium Receive or higher receive-only plans or the Send/Receive Bundle):
7. Choose a fax number from the "System number (No porting away available)" drop-down menu (will be used as a temporary number if you have opted to port a number in)
8. Click "Proceed to Payment"
9. Review the "Invoice Details & Payment" section; once reviewed and ready to proceed, click "Pay Now".

Once you have purchased the fax number, go to the Receive Fax Service menu\> Manage Fax Numbers to ensure the number's destination email address/es are configured correctly.

 

View all [Receive Plans and pricing](https://www.gofax.com.au/receive-pricing/) or [Bundle Plan pricing](https://www.gofax.com.au/bundled-pricing/) for full details. 

GoFax also offers its receive services on a prepaid invoice basis (minimum purchase amount of $110.00 inc. GST per invoice); please contact the orders team on [orders@gofax.com.au](mailto:orders@gofax.com.au) if you wish to proceed with purchasing a fax receive service number via prepaid invoice.

 

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