In addition to notifications for 'Low Credits', we also provide an optional 'Auto Top Up' feature.
When activated, GoFax will automatically charge you credit card when your Send Credit balance reaches a 10% balance of the current package.
To activate this feature:
- Log in to your GoFax secure web portal
- Go to the left main menu (Dashboard )
- Select "My Account", then select "Send Package Auto Top Up".
Choose a suitable Send package, and select "Activate Top-Up".
- In the event of a payment failure, your automatic top up will be be turned off. Once you log in and update your credit card, you will need to "reactive" your "Auto Top Up" feature.
- We recommend reviewing your fax/SMS sending usage on a regular basis to ensure you have the most suitable Send Credit Package selected.
Auto delete fax pages sent
By default, GoFax securely stores the page content of each fax sent. There is an optional feature called "Auto Delete Fax Pages". When activated, GoFax will delete the page content of all faxes sent immediately after confirmation of send success or ...
Adding prepaid send credits
Additional send credits can be added to your GoFax account at anytime, via 24/7 access to your secure portal. You can choose to top up your account with 'Send Credit Packages' based on your fax/SMS sending needs. To add prepaid send credits to your ...
How to pay for outstanding online subscription invoices?
Recurring subscriptions for Send/Receive Bundles or Receive plans are automatically attempted for payment processing on the 1st day of each calendar month. GoFax will notify you via email of a transaction failure. Unpaid Invoices Unpaid invoices ...
Send SMS online
Using the GoFax Online SMS service, sending SMS is fast and convenient and can be sent anywhere you have access to internet and your GoFax Account. To send an SMS message or broadcast via the portal: Log in to your GoFax secure web portal Go to the ...
Auto delete fax pages received
By default, GoFax securely stores the page content of each fax received for the last ninety (90) days. There is an optional feature called "Delete Data", otherwise known as "Auto Delete". When activated on each individual fax number plan, GoFax will ...
Encryption on fax sending and receiving using email
GoFax provides automatic secure faxing when sending and receiving faxes via our online portal, our desktop software or when interfacing via our API. When sending or receiving faxes via email, we offer two options: Transport Layer Security (TLS) ...
Updating your credit card
Once your account is verified, you will be able to update your credit card details. If you wish to do so, either click “Update Credit Card Details” under “Account Options” on the Dashboard, or Login to your GoFax secure web portal Go to the left main ...
How to send a fax online
To send faxes online using GoFax you require the following: An online account with GoFax Purchased GoFax Send credits Using the GoFax Online Fax service, sending a fax is fast and convenient and faxes can be sent anywhere you have access to internet ...
How to send a fax from email
To send faxes from email using the GoFax Email to Fax service you require the following: An online account with GoFax Purchased GoFax Send credits Your email address added as an ‘Allowed Sender’ on your GoFax account Email to Fax service ...
Fax send status codes
When sending faxes via GoFax there are various status codes which are displayed during fax transmission attempts and final status codes provides for the fax delivery. Status codes for during fax transmission: Status Description Conversion ...