The "Send Suspended" feature temporarily suspends all currently active fax and SMS messages. Suspended or paused fax and SMS messages can be deleted to prevent transmission once the send server is activated.
To resume transmission of outbound fax and SMS messages:
- Login to your client's admin portal
- Select Send Fax Service > Current Active Faxes or Send SMS Service > Current Active SMS Messages
- Review the messages that are currently in their held send queue (you have the option to cancel them if you wish)
- Select "click here" in "To resume sending of messages, click here."