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title: Frequently Asked Questions (FAQs) | Support Home
description: Answers to commonly asked questions across GoFax
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2. [Frequently Asked Questions (FAQs)](https://support.gofax.com.au/en/frequently-asked-questions-faqs)

# Frequently Asked Questions (FAQs)

 Answers to commonly asked questions across GoFax

- [How long does GoFax® store copies of my fax content within my online account?](https://support.gofax.com.au/en/fax-content-retention)
- [Some companies provide fax numbers for capital cities only. What fax numbers can GoFax® provide?](https://support.gofax.com.au/en/fax-number-locations)
- [Can I port or transfer my existing fax number to GoFax®?](https://support.gofax.com.au/en/port-transfer-keep-existing-fax-number)
- [Can I divert or redirect my existing fax number to a GoFax fax number?](https://support.gofax.com.au/en/divert-existing-fax-number)
- [Does GoFax® have lock-in contracts on its Fax Receive services?](https://support.gofax.com.au/en/contract-period-on-fax-number-service)
- [Can I add a fax header or header line using GoFax?](https://support.gofax.com.au/en/fax-header-header-line)
- [Can I use the 'Cc...' and 'Bcc...' fields in my email to also add fax numbers to send faxes via GoFax®?](https://support.gofax.com.au/en/use-cc-bcc-fields-to-send-faxes-via-email)
- [When forwarding faxes via an application to GoFax®, are punctuation and symbols removed?](https://support.gofax.com.au/en/automatically-remove-punctuation-and-symbols)
- [How many fax pages can I send at one time with GoFax®?](https://support.gofax.com.au/en/how-many-fax-pages-can-i-send-at-one-time-with-gofax)
- [Is GoFax a cloud fax service?](https://support.gofax.com.au/en/is-gofax-a-secure-cloud-fax-service)
- [Can I send faxes internationally? Do I need to include an "exit code" in the number?](https://support.gofax.com.au/en/can-i-send-faxes-internationally)
- [Does GoFax include its branding in faxes sent, fax header lines or the sender ID?](https://support.gofax.com.au/en/does-gofax-include-its-branding-in-faxes-sent-fax-header-lines-or-the-sender-id)
- [Can I send faxes to 1300, 13 and 1800 fax numbers?](https://support.gofax.com.au/en/send-faxes-to-1300-13-and-1800-fax-numbers)

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