Frequently Asked Questions (FAQs)

Answers to commonly asked questions across GoFax

• How long does GoFax® store copies of my fax content within my online account?
• Some companies provide fax numbers for capital cities only. What fax numbers can GoFax® provide?
• Can I port or transfer my existing fax number to GoFax®?
• Can I divert or redirect my existing fax number to a GoFax fax number?
• Does GoFax® have lock-in contracts on its Fax Receive services?
• Can I add a fax header or header line using GoFax?
• Can I use the 'Cc...' and 'Bcc...' fields in my email to also add fax numbers to send faxes via GoFax®?
• When forwarding faxes via an application to GoFax®, are punctuation and symbols removed?
• How many fax pages can I send at one time with GoFax®?
• Is GoFax a cloud fax service?
• Can I send faxes internationally? Do I need to include an "exit code" in the number?
• Does GoFax include its branding in faxes sent, fax header lines or the sender ID?
• Can I send faxes to 1300, 13 and 1800 fax numbers?