---
title: How long does GoFax store copies of my 'received' fax pages?
description: How long does GoFax store copies of my 'received' fax pages? The default retention on all ‘received’ fax pages is 90 days. Unless 'Auto Delete' is activated on the fax number. 
---

[Skip to content](https://support.gofax.com.au/en/fax-receive-data-retention#main-content)

[Contact us](https://support.gofax.com.au/en/kb-tickets/new?hsLang=en)

[![Gofax-new-logo-180x45-min.png\]](https://support.gofax.com.au/hs-fs/hubfs/Gofax-new-logo-180x45-min.png?width=200&height=50&name=Gofax-new-logo-180x45-min.png)](https://www.gofax.com.au/)

- [Pricing](https://www.gofax.com.au/pricing/#bundle-plan)
- [Contact](https://www.gofax.com.au/contact-us/)
- [Log In](https://clientadmin.gofax.com.au/login.aspx)
- [Sender ID Registration](https://support.gofax.com.au/en/sms-sender-id-registration-guide)

Open main navigation

Close main navigation

- [Pricing](https://www.gofax.com.au/pricing/#bundle-plan)
- [Contact](https://www.gofax.com.au/contact-us/)
- [Log In](https://clientadmin.gofax.com.au/login.aspx)
- [Sender ID Registration](https://support.gofax.com.au/en/sms-sender-id-registration-guide)
- [Contact us](https://support.gofax.com.au/en/kb-tickets/new)
- [Submit Support Ticket](https://support.gofax.com.au/en/kb-tickets/new)

[Submit Support Ticket](https://support.gofax.com.au/en/kb-tickets/new?hsLang=en)

 GoFax Customer Support Guides & FAQs

- There are no suggestions because the search field is empty.

1. [Support Home](https://support.gofax.com.au/en?hsLang=en)
2. [Frequently Asked Questions (FAQs)](https://support.gofax.com.au/en/frequently-asked-questions-faqs?hsLang=en)

# How long does GoFax store copies of my 'received' fax pages?

## The fax retention on received faxes, will be based on our default retention, unless Auto Delete is configured.

Last Updated: October 28, 2026

The default GoFax® retention on all ‘received’ fax pages is 90 days. Unless 'Auto Delete' is activated on the fax number. 

Once the retention period has passed, the fax file is automatically deleted across GoFax and is no longer accessible or retrievable.  

Explore our [Auto Delete](https://support.gofax.com.au/en/auto-delete-fax-pages-received?hsLang=en) feature. 

Once a fax document is deleted, GoFax is unable to recover the fax file.

Fax meta data is retained, by law, for a minimum period of 2 years. Meta data is the information relating to the fax received. Including but not limited to *Date, Time, From number.* 

Explore data [retention for fax sending](https://support.gofax.com.au/en/custom-fax-send-retention?hsLang=en).  

Contact [GoFax Support](https://www.gofax.com.au/contact-us/) for any assistance with data retention. 

- [Fax](https://support.gofax.com.au/en/fax?hsLang=en#main-content)

    - [Sending Fax](https://support.gofax.com.au/en/fax?hsLang=en#sending-fax)
    - [Receiving Fax](https://support.gofax.com.au/en/fax?hsLang=en#receiving-fax)
    - [Fax Broadcast](https://support.gofax.com.au/en/fax?hsLang=en#fax-broadcast)
    - [Fax Number Porting](https://support.gofax.com.au/en/fax?hsLang=en#fax-number-porting)
    - [General](https://support.gofax.com.au/en/fax?hsLang=en#general)
- [SMS](https://support.gofax.com.au/en/sms?hsLang=en#main-content)

    - [Sending](https://support.gofax.com.au/en/sms?hsLang=en#sending)
    - [General](https://support.gofax.com.au/en/sms?hsLang=en#general)
    - [SMS Sender ID Register](https://support.gofax.com.au/en/sms?hsLang=en#sms-sender-id-register)
- [Account](https://support.gofax.com.au/en/account?hsLang=en#main-content)

    - [My Account](https://support.gofax.com.au/en/account?hsLang=en#my-account)
    - [My Settings](https://support.gofax.com.au/en/account?hsLang=en#my-settings)
- [Software and apps](https://support.gofax.com.au/en/software-and-apps?hsLang=en#main-content)

    - [GoFax App](https://support.gofax.com.au/en/software-and-apps?hsLang=en#gofax-app)
    - [GoFax Print Driver](https://support.gofax.com.au/en/software-and-apps?hsLang=en#gofax-print-driver)
- [Developers](https://support.gofax.com.au/en/developers?hsLang=en#main-content)

    - [Getting Started](https://support.gofax.com.au/en/developers?hsLang=en#getting-started)
    - [Webhooks](https://support.gofax.com.au/en/developers?hsLang=en#webhooks)
- [Integrations](https://support.gofax.com.au/en/integrations?hsLang=en)
- [Compliance and Security](https://support.gofax.com.au/en/compliance-and-security?hsLang=en#main-content)

    - [Announcements](https://support.gofax.com.au/en/compliance-and-security?hsLang=en#announcements)
- [GoFax Corporate](https://support.gofax.com.au/en/gofax-corporate?hsLang=en)
- [Frequently Asked Questions (FAQs)](https://support.gofax.com.au/en/frequently-asked-questions-faqs?hsLang=en)
- [GoFax (GoLogic) Partners](https://support.gofax.com.au/en/gofax-gologic-partners?hsLang=en)

[![Gofax-new-logo-180x45-min-2](https://support.gofax.com.au/hs-fs/hubfs/Gofax-new-logo-180x45-min-2.png?width=180&height=45&name=Gofax-new-logo-180x45-min-2.png "Gofax-new-logo-180x45-min-2")](http://gofax.com.au)

| [Contact Us](https://www.gofax.com.au/contact-us/) | [1300 928 872](tel:1300%20928%20872) | Intl: [+617 5227 8301](tel:+617%205227%208301) |
| --- | --- | --- |