---
title: Does GoFax® have lock-in contracts on its Fax Receive services?
description: Is there a contract period on a GoFax fax number services? There are no lock-in contracts. You can cancel your subscription service (fax receive or send/receive bundle) at any time.
---

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# Does GoFax® have lock-in contracts on its Fax Receive services?

## No. GoFax, inbound fax number plans or bundle plans can be cancelled at any time with no lock-in contracts. 

You can cancel your GoFax fax subscription for Fax Receive or Bundle (Send & Receive) Plan at any time. Some notice periods do apply:

- Fax Receive or Bundle (Send & Receive) Plans (Australian numbers) - cancellations request must be receive on a business day, prior to the next calendar month. 
- 1300/1800 fax numbers - 30 days written notice
- Fax number ranges - 30 days written notice
- International fax number services - 30 days written notice.

To cancel a subscription, service or your account, please [contact us](https://support.gofax.com.au/en/kb-tickets/new?hsLang=en). 

An early termination fee may apply for cancelling annual subscriptions with over a month of service remaining; see [GoFax® terms of service](https://www.gofax.com.au/terms/#12-refund-policy) for more information.

[Contact us](https://www.gofax.com.au/contact-us/) for assistance in reviewing your plans, usage and best value options for your business. 

Explore [how to cancel your account](https://support.gofax.com.au/en/how-do-i-cancel-my-gofax-account?hsLang=en).  

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