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Does GoFax® have lock-in contracts on its Fax Receive services?

No. GoFax, inbound fax number plans or bundle plans can be cancelled at any time with no lock-in contracts. 

You can cancel your GoFax fax subscription for Fax Receive or Bundle (Send & Receive) Plan at any time. Some notice periods do apply:

  • Fax Receive or Bundle (Send & Receive) Plans (Australian numbers) - cancellations request must be receive on a business day, prior to the next calendar month. 
  • 1300/1800 fax numbers - 30 days written notice
  • Fax number ranges - 30 days written notice
  • International fax number services - 30 days written notice.

To cancel a subscription, service or your account, please contact us

An early termination fee may apply for cancelling annual subscriptions with over a month of service remaining; see GoFax® terms of service for more information.

Contact us for assistance in reviewing your plans, usage and best value options for your business. 

Explore how to cancel your account.